Refund policy
Refund Policy
We accept returns within 30 days of delivery. At Sykmont, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, please review our refund policy below.
Eligibility Conditions
To be eligible for a return, your item must be unworn, unwashed, with tags attached, and in its original packaging.
Return Window
Returns are accepted within 30 days from the date of delivery.
How to Initiate a Return
To initiate a return, please contact us at sykmont@outlook.com to receive a Return Merchandise Authorization (RMA) number. Please include your order number and reason for return in your email.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
Refund Method
Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.
Restocking Fees
We do not charge restocking fees for returns.
Non-Returnable Items
- Final-sale items
- Personalized or customized products
- Worn or washed merchandise
- Intimate apparel
Exchanges
We do not offer direct exchanges. Please return the original item for a refund and place a new order for the desired item.
FTC Mail Order Rule Right
If we are unable to ship your order within the promised timeframe, you may cancel for a full refund before shipment per FTC regulations (16 CFR Part 435).
State-Specific Consumer Rights
California
California residents have specific refund rights under California Civil Code §1723. This policy is intended to satisfy those disclosure requirements and does not waive any consumer protections under California state law.
New York
Under N.Y. GBL §218-a, our refund policy is disclosed as follows: (1) Exceptions apply to items marked 'sale' or 'as-is'; (2) Proof of purchase is required; (3) Refunds are processed within 5-10 business days; (4) Refunds are issued to the original payment method; (5) No restocking fee is charged. Absence of policy entitles the consumer to a 30-day refund right.
Massachusetts
Per 940 CMR 6.12, any restriction on returns must be clearly disclosed before purchase. Failure to disclose is considered an unfair or deceptive trade practice under M.G.L. c. 93A.
Florida
According to Fla. Stat. §501.142, if returns are not accepted, a conspicuous notice must be posted. Absence of any notice entitles the consumer to a 7-day return right.
Hawaii
As per Haw. Rev. Stat. §481B-5.5(b)(1), our refund policy is conspicuously posted. Absence of disclosure obligates the merchant to issue a refund.
Utah
Under Utah Admin. Code R152-11-10, our return policy is adequately disclosed on our website. Absence of disclosure entitles the consumer to return the item for a refund.
Connecticut
According to Conn. Agencies Regs. §42-110b-19, if no refund policy is posted, the default rule is a 7-day refund right for the consumer.
Virginia
Per Va. Code §59.1-200(A)(46), our refund policy is readily noticeable at the point of sale. The Consumer Protection Act exempts merchants who offer a full unconditional refund within 20 days.
Damaged / Defective Items
If you receive a damaged or defective item, please contact us at sykmont@outlook.com for a replacement or refund, regardless of the standard return window.
Last Updated: July 2026